This study aimed to identify the measures taken by a large international advertising company to mitigate the impact of COVID-19, and how these measures could be applied to design education. We interviewed a senior business partner of the company and determined the measures they took and their business variables affected by the pandemic. The results show how the pandemic affected interaction between design professionals; how they develop and present their creative solutions and how they brainstorm, collaborate, and remain inspired. The company will not be returning to their previous way of operating, and neither do they see the need to do so.