The COVID-19 pandemic has exposed the deep cracks of inequality within the South African educational system (Gustafsson & Deliwe, 2020). The fourth industrial revolution (4IR) has presented a range of new technology applications (Lacy, Long, & Spindler, 2020). These technologies can be leveraged to provide more equal access to the technology needed for remote learning (Du Preez & Sinha, 2020). This paper uses a systemic design approach to reflect on the challenges faced in design education during the COVID-19 pandemic. Student feedback on the online learning experience during the COVID-19 lockdown was reflected on. Observations were organised in themes and then explored using the first step of Namahn and shiftN’s Systemic Design Toolkit (Van Ael & Vandenbroeck, 2016).

The COVID-19 pandemic has been declared a global pandemic forcing many countries into a widespread lockdown. In South Africa, contact higher education institutions were forced to develop and introduce online learning and teaching platforms. Considering the fourth industrial revolution, patterns of digital access are unequal across South Africa whereby rural areas are likely to be most disadvantaged. Students who returned home during the national lockdown may not have been equipped for online learning due to a lack of resources.