Global society demands continuous modification and enhancements to traditional teaching and learning to prepare students for the complex 21st century world. Higher education (HE) instructors in South African institutions are faced with unique challenges as the student populace is often culturally, socially, and linguistically diverse and also comes from varying socioeconomic backgrounds. To ensure student success, HE instructors should employ innovative human-centred design (Human-Vogel and Du Plessis 2024) strategies to respond to diverse student needs, improve performance and knowledge retention, and to increase motivation levels.